Terms of Service

Last updated: October 25, 2026

These Terms of Service ("Terms") govern your use of MetalCloud, provided by Interlink Digital Group Limited, company 05431902, trading as MetalCloud ("MetalCloud", "we", "our", or "us"). The reserved machine and the host network are separate services.

1. Who we are

Interlink Digital Group Limited is registered in England and Wales. The registered office is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. The operations office is Lancaster House, Amy Johnson Way, Blackpool FY4 2RP.

Questions about these Terms: legal@metalcloud.space.

2. The two services

MetalCloud provides compute on Apple silicon. There are two services:

• Reserved machine. A UK-hosted machine named in your booking. Section 4 applies to this service.
• Host network. Jobs sent to a Mac in the host network. Section 5 applies to this service.

Both services include API access, job submission, and the models we make available. A booking or a job belongs to one service. The promises of one service do not apply to the other.

3. Acceptance

By creating an account or using the Services, you agree to these Terms and the Privacy Policy. If you submit a job that contains personal data, the Data Processing Agreement also applies. If you host a Mac, the Host Agreement also applies.

If you use the Services for an organisation, you confirm that you have authority to bind that organisation.

4. Reserved machine

The reserved machine is the UK-hosted machine named in your booking. At the date of these Terms, that offer is one machine, allocated to the first confirmed booking.

A reserved month is single-tenant. For that month we do not allocate the machine to another customer. The price is £2,995 per month, plus VAT.

Hourly use is £6.95 per hour, plus VAT, and is available when the machine is not reserved. Hourly use is charged by the second from your wallet. It does not reserve the machine, and it ends when the job ends.

We do not promise a particular uptime, a number of tokens per second, a latency, a concurrency level, or a throughput. We do not hold SOC 2. ISO 27001 is not certified. A separate service level applies only if we sign one with you.

A job on the reserved machine stays on that machine. It is not sent to the host network.

5. Host network

A host-network job is sent to an assigned host so the host can run it. The host receives the job contents. The Mac may be in the United Kingdom or in another country. The host chooses when that Mac is available.

A host-network job is not a reserved-machine booking. Single-tenant use applies to a reserved month on the reserved machine, under section 4.

Hosts are engaged under the Host Agreement. Where that agreement and these Terms differ on payouts or on a host's duties, the Host Agreement prevails for the host.

6. Accounts

To use the Services you must:

• Be at least 18 years old
• Give accurate registration information
• Keep your credentials secure
• Tell us promptly at support@metalcloud.space if you believe someone else has used your account

You are responsible for activity under your account.

7. Acceptable use

You must not use the Services to:

• Break the law
• Infringe someone else's intellectual property
• Distribute malware or other harmful code
• Mine cryptocurrency
• Access systems or data without authorisation
• Interfere with the Services
• Generate, store, or transmit illegal content
• Harm minors
• Send spam or other unsolicited communications
• Reverse engineer the Services, except to the extent the law allows

We may suspend or close an account that breaks these rules.

8. Fees

Prices are in pounds sterling and exclude VAT. VAT is added where it is due. The current prices are on the pricing page. A job estimate can include a priority multiplier, as described on the billing page.

The listed rate is the customer charge, excluding VAT. On a host-network job the host receives 85% of that charge. The remaining 15% is the platform share. The 15% is inside the listed rate. It is not added on top.

You pay by adding funds to a GBP wallet. Stripe processes the card payment. We do not store your card number. A deposit is at least £5 and at most £10,000. A job is not queued unless the wallet covers the estimate. Hourly use is then charged by the second, with a minimum of one second.

The reserved monthly price may change with at least 30 days' notice by email or on the website. The hourly rate for a job is the rate on the pricing page when that job starts.

Wallet balances pay for the Services. We do not offer a general right to cash out an unused balance. If we issue promotional credit, it has no cash value, it cannot be transferred, and it expires on the date we state when we issue it.

9. Your content

You keep all rights in the code, data, prompts, and other material you submit ("Your Content"). You grant us a licence to process Your Content only so we can provide the Services, including storing it as described in the Privacy Policy and, for a host-network job, sending it to the assigned host to run the job.

We and our licensors keep all rights in the Services, including the software, APIs, documentation, and trademarks. These Terms give you the right to use the Services. They do not transfer our intellectual property to you.

You are responsible for keeping your own copies of Your Content.

10. Data

The Privacy Policy explains what we collect and how long we keep it. The Data Processing Agreement applies where you are the controller of personal data in Your Content and we process it for you.

These people can see a job:

• You
• Interlink staff who are operating or supporting the service
• For a host-network job, the assigned host

Job input, output, and logs stay in the platform database until you delete the job or close the account. Account data is then deleted within 30 days. Billing records are kept for 6 years. You should keep your own copies.

11. Service level

We aim to run the Services reliably. We do not promise uninterrupted or error-free operation, a particular availability percentage, or that Your Content will remain available after the retention period in the Privacy Policy. A separate service level applies only if we sign one with you.

12. Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that the law does not allow us to exclude or limit.

Subject to that, our total liability arising out of the Services in a 12-month period is limited to the amounts you paid us for the Services in the 12 months before the claim. We are not liable for indirect, incidental, special, consequential, or punitive loss, or for loss of profits, data, or business opportunities.

13. Indemnity

You will indemnify MetalCloud against claims, damages, and reasonable expenses arising from your use of the Services, Your Content, your breach of these Terms, or your infringement of a third party's rights. This indemnity does not apply to the extent the claim is caused by our breach of these Terms or by our negligence.

14. Suspension and closure

You may close your account in the dashboard or by contacting support@metalcloud.space. You remain liable for charges incurred before closure.

We may suspend or close your account if you break these Terms, do not pay, engage in fraud, or create a security risk to the platform.

15. Changes

We may change these Terms. For a material change we will give at least 30 days' notice by email or on the website before it takes effect. If you continue to use the Services after that date, you accept the updated Terms.

16. Hosts

If you register a Mac to run jobs, you also accept the Host Agreement. Where that agreement and these Terms differ on payouts or on a host's duties, the Host Agreement prevails for the host.

17. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction.

18. General

• Entire agreement. These Terms, the Privacy Policy, the Data Processing Agreement where it applies, and the Host Agreement where it applies, are the whole agreement between you and MetalCloud about the Services.
• Severability. If a provision cannot be enforced, the rest of these Terms still apply.
• Waiver. If we do not enforce a right, that does not waive the right.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or to a successor of the business.

19. Contact

Interlink Digital Group Limited t/a MetalCloud, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Email: legal@metalcloud.space.